Disability Intake Agent
Answers claimant calls, runs a complete screening interview, captures work history, medical conditions, and claim status, and qualifies the inquiry so your team only spends time on cases worth pursuing.
Common use cases
Most initial applications are denied, and claimants have 60 days to appeal. They're out of work, worried, and calling every firm they've seen, and they sign with whoever picks up and takes them seriously first.
Shared leads
2 to 5
firms typically receive the same disability lead at once
Speed wins leads
7x
more likely to qualify a lead when a firm responds within the first hour
First responder wins
72%
of clients hire the first attorney who responds
Start with ready-made agents built for disability intake and lead follow-up, then tailor the screening questions to match how your firm evaluates SSDI and SSI claims.
Answers claimant calls, runs a complete screening interview, captures work history, medical conditions, and claim status, and qualifies the inquiry so your team only spends time on cases worth pursuing.
Common use cases
Calls new web, form, and purchased leads within moments of arrival, runs the full screening interview, and qualifies the case before another firm reaches them.
Common use cases
CallFront answers claimant calls, follows up with new leads, and runs a complete screening interview so your team starts every file knowing whether the case is worth pursuing.
Call new web, form, and purchased leads the moment they come in, so your firm gets there first.
Pick up every SSDI and SSI inquiry, capture the caller's situation in detail, and keep new cases moving when your team's tied up or the office is closed.
Ask the full set of questions your intake team would, capture every answer in structured form, and sync it to your case management system, so your staff only ever touches qualified files.
Answering calls is only part of the job. Disability firms run on volume, and every inquiry needs a full screen: work history, medical conditions, claim status, and representation. CallFront captures it all and keeps it connected to your case management system.
Disability leads are often sold to several firms at once, and the first one to call usually signs the case. CallFront calls new web, form, and purchased leads back right away, so your firm is the first voice the claimant hears.

Disability leads are often sold to several firms at once, and the first one to call usually signs the case. CallFront calls new web, form, and purchased leads back right away, so your firm is the first voice the claimant hears.

In disability law, a name and a callback number isn't intake. CallFront works through your firm's full screening interview, from work history and current work status to conditions, treatment, whether a claim was filed, where it stands, and whether the caller already has a representative, and delivers it all in structured form.

CallFront can trigger follow-up from your systems, log every call, and keep screening data connected to the case management platform your firm already uses.

From first-time applicants to denied claims, status calls, and fast follow-up on web and paid leads, CallFront helps firms respond first and capture a complete screen every time.
New applicant inquiry
Answer the call and capture work history, medical conditions, treatment, and whether the caller has filed, while they're still on the line.
Denied claim appeals
Capture when the denial arrived, what stage the claim is at, and whether the caller already has a representative, so your team can spot viable appeals before the window closes.
Paid and shared lead follow-up
Respond to web, form, and purchased leads within moments and consistently, so the leads you paid for don't sign with the firm that called first.
Client status calls
Claims can take months between filing and hearing, and clients call for updates the whole way. Answer those calls and route them the right way, so your team isn't buried in check-ins.
After-hours calls
Denial letters get opened at the kitchen table, not during business hours. Answer calls and follow up on leads when most firms go to voicemail.
Spanish-language intake
Run the same complete screening interview in Spanish and other languages, so language never costs your firm a case.
Trigger follow-up from your case management system, sync complete screening data, and keep every new lead connected to the workflow your team already relies on.
Turn incoming calls into qualified Clio Grow leads with the full intake attached, and instantly call new web leads to qualify them before another firm does.
Incoming calls become qualified MyCase leads with full intake, transcript, and summary, and new online leads get an instant qualifying call before anyone else reaches them.

Check availability and book appointments on your Google Calendar, live during the call.
Send qualified leads with full intake data, transcripts, and summaries to 8,500+ apps via Zapier.
Configure your AI agent, connect your CRM, and get CallFront working fast.

Set up how CallFront answers calls, what questions it asks, and how it handles each conversation.

Connect the tools you already use so CallFront can respond to new leads and keep activity synced with your system.

Forward your number to CallFront and start handling inbound calls and new CRM leads right away.
Transparent plans starting at $129/mo, with straightforward pricing as your call volume grows.
If you don't find answers to your questions, please contact us: [email protected]
Answer claimant calls, follow up with new leads automatically, and capture a complete screening interview on every SSDI and SSI inquiry with CallFront.
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