Criminal defense inquiries peak late at night and on weekends, often from a parent or spouse calling on someone's behalf, and they keep dialing down the list until a firm picks up.
After-hours demand
52%
of criminal defense inquiries come in after 6 PM
Voicemail hangups
80%
of callers who reach voicemail hang up without leaving a message
First responder advantage
78%
of clients hire the first attorney who responds
Start with ready-made agents built for criminal defense intake and lead follow-up, then tailor the questions to match how your firm screens cases.
Answers new client calls, runs a complete intake interview, captures charge, arrest, and court details, and can transfer in-custody callers live to your on-call attorney.
Common use cases
Calls new web, form, and purchased leads within moments of arrival, runs intake, and qualifies the case before they call the next firm on the list.
Common use cases
CallFront answers new client calls, runs a complete intake interview, follows up with new leads, and gets urgent callers to your on-call attorney fast.
Pick up every call, capture charge and arrest details, and keep new cases moving when your team's tied up or the office is closed.
Ask the full set of questions your intake team would, capture every detail in structured form, and sync it straight to your case management system.
When the caller is in custody or the situation can't wait, CallFront captures the essentials first, then transfers the call live to your on-call attorney.
Answering calls is only part of the job. Criminal defense firms also need fast lead follow-up, complete intake on every case, live transfer when a call can't wait, and workflows that stay connected to their case management system.
Someone facing charges doesn't wait for a callback. CallFront calls new web, form, and purchased leads back right away, so your firm is the first one they talk to.
Someone facing charges doesn't wait for a callback. CallFront calls new web, form, and purchased leads back right away, so your firm is the first one they talk to.
A message and a callback number isn't intake. CallFront works through your firm's full questionnaire, from the charges and arrest details to court dates, custody status, and prior history, and delivers it all in structured form.
CallFront can trigger follow-up from your systems, log every call, and keep intake data connected to the case management platform your firm already uses.
From new case inquiries to urgent calls from family members, CallFront helps firms respond first, capture complete intake, and get urgent callers to an attorney fast.
New case inquiry
Answer the call, run intake, and capture charge, arrest, and court date details while the caller's still on the line.
In-custody live transfer
When the caller is in custody, capture the key details first, then transfer the call live to your on-call attorney at the right moment.
Calls from family members
Many calls come from a parent or spouse calling on someone's behalf. Run a calm, steady interview that captures the full picture for your team.
After-hours calls
Arrests don't wait for business hours. Answer calls at night and on weekends, when criminal defense inquiry volume is at its peak.
Paid and shared lead follow-up
Call new website, PPC, and purchased leads back right away, so the leads you paid for talk to your firm before they dial the next one on the list.
Spanish-language intake
Run the same complete intake in Spanish and other languages, so language never costs your firm a case.
Trigger follow-up from your case management system, sync complete intake data, and keep every new lead connected to the workflow your team already relies on.
Turn incoming calls into qualified Clio Grow leads with the full intake attached, and instantly call new web leads to qualify them before another firm does.
Incoming calls become qualified MyCase leads with full intake, transcript, and summary, and new online leads get an instant qualifying call before anyone else reaches them.
Check availability and book appointments on your Google Calendar, live during the call.
Send qualified leads with full intake data, transcripts, and summaries to 8,500+ apps via Zapier.
Turn incoming calls into qualified Clio Grow leads with the full intake attached, and instantly call new web leads to qualify them before another firm does.
Incoming calls become qualified MyCase leads with full intake, transcript, and summary, and new online leads get an instant qualifying call before anyone else reaches them.
Check availability and book appointments on your Google Calendar, live during the call.
Send qualified leads with full intake data, transcripts, and summaries to 8,500+ apps via Zapier.
Configure your AI agent, connect your CRM, and get CallFront working fast.
Set up how CallFront answers calls, what questions it asks, and how it handles each conversation.
Connect the tools you already use so CallFront can respond to new leads and keep activity synced with your system.
Forward your number to CallFront and start handling inbound calls and new CRM leads right away.
Transparent plans starting at $129/mo, with straightforward pricing as your call volume grows.
If you don't find answers to your questions, please contact us: [email protected]
Answer every call day and night, capture complete intake, and get urgent callers to your on-call attorney with CallFront.
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